Capture the request
Define which fields the office actually needs and where the authoritative record lives. A repeat submission should not create two separate jobs.
Connect forms, inboxes and your CRM so the right person gets the details they need to respond.
Discuss your projectMap how a real request moves through your business before connecting its systems.
Define which fields the office actually needs and where the authoritative record lives. A repeat submission should not create two separate jobs.
Route a request by service, location or availability. Put a clear owner and a due time on the task, and preserve context from the original inquiry.
Send incomplete or failed handoffs to a person who can act. Test retries, duplicates and unavailable systems before letting a workflow run unattended.
Tell us what someone copies by hand, how often it happens and which systems they use. That gives us a focused first workflow to assess.